Others write for business-to-consumer (B2C) organizations to provide online help for consumers - for instance, they might create digital instruction manuals for SaaS (software as a service) users. Some technical writers create content for a business-to-business (B2B) target audience, such as wholesalers and manufacturers. The Society for Technical Communication sums it up best: technical writers are technical communicators who aim to create usable content for products, processes, and services. Technical writers are subject matter experts in a variety of technical fields, such as engineering, computer science, information technology, and information development. Meanwhile, another technical writer might create operating instructions, FAQs, or online help manuals for end users, offering an easy-to-understand guide on properly using a particular product or service. Or the writer might create templates for a company’s usability testing. They may also create more common types of content within the technical field, including social media posts, press releases, and web pages.ĭepending on who the target audience is, a technical writer can help a company better understand its performance and/or enhance the user experience for consumers.įor instance, a technical writer might break down the complexities of a startup’s technical products or services for team members. So what exactly does a technical writer do? They create technical documentation for various purposes, such as instruction manuals, journal articles, user manuals, reference guides, and white papers. What Is a Technical Writer?Ī technical writer is a professional who can create content and break down complex information. We’ll also share what you need to know when looking for freelance technical writing jobs so you’ll be better prepared to reach your goal of becoming a well-paid freelance technical writer. Here, we’ll clarify what a technical writer actually does as there is no one-size-fits-all job description. That’s because as a technical writer, the goal is to make complex information easier to understand for readers. Whether you’re just starting out as a freelance technical writer or have several years of experience, a career in technical writing requires excellent critical thinking, writing, and communication skills.
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